Our product philosophy is expressed in three essential performance promises: We strive for high usability in an appealing design, the continuous and fast further development of our software and an intensive involvement of our customers in our product development.
We strive to make the handling of our software as uncomplicated and intuitive as possible. That is why we attach great importance to ensuring that all the information we provide is as easy to understand as possible. By simple depictions and clear diagrams all information can be processed and understood quickly. Furthermore, it is important to us that our software is easy and effortless to use. We keep the handling of our software simple so that users can access all functions intuitively and without the need for extensive training.
As a service provider for utilities, we always offer our products as white label solutions. Our aim is to integrate our software as attractively as possible into the customer's self-service portal and to enhance their brand with an attractive look and feel.
We are continuously developing our products. This enables us to respond not only to changing legal obligations, but also to changing market requirements and current trends.As the number and variety of use cases for our products is growing, so are the needs of our customers.
The roadmap is planned for the next twelve months, whereby we publish a new software version several times a year in regular releases. Due to the short release cycles, our software is always up-to-date and adapts to short-term market developments and customer requirements. We keep our customers regularly informed about new developments with newsletters and release notes.
The used software can be updated at any time directly after the product release, but is required at least once a year.